Last updated: June 1, 2026
By accessing or utilizing the Entrifi software-as-a-service platform ("the Service"), the organization or entity registering for the Service ("the Subscriber") unconditionally agrees to be bound by these Terms of Service ("these Terms"). If you are accessing the Service on behalf of a corporate entity, you represent and warrant that you possess the requisite legal authority to bind the corporate entity to these Terms. If the Subscriber does not agree to these Terms, the Subscriber must immediately cease all access and use of the Service.
Entrifi is a digital visitor management and event hosting software platform that enables organizations to manage visitor arrivals, capture visitor records, print badges, pre-register guests, manage event invitations, issue QR-coded tickets, screen arrivals against internal rosters, coordinate evacuation logs, and track compliance metrics. The Service is provided on a subscription basis across various plan tiers (Free, Starter, Pro, Enterprise), each with specific features and capacity limits.
Beta Features:From time to time, Entrifi may offer experimental or preview features ("Beta Features") for testing. Beta Features are provided "AS-IS" and "WITH ALL FAULTS", may contain bugs, and may be modified or discontinued at any time without notice or liability.
To activate and utilize the Service, the Subscriber must register an account and provide accurate, complete, and current information. The Subscriber shall be solely responsible for:
The Service is provided across multiple subscription tiers. By subscribing to a paid plan, the Subscriber agrees to:
Value Added Tax (VAT) and Levies: Subscription plan fees and charges displayed on our website and pricing pages for NGN billing are inclusive of Value Added Tax (VAT) at the statutory rate of 7.5%. For all other currencies, or unless otherwise explicitly stated in writing, fees, prices, and charges quoted by Entrifi are exclusive of VAT, statutory levies, duties, or other assessments, which shall be added to the invoice and borne entirely by the Subscriber.
Billing Disputes: Subscribers must notify Entrifi of any billing discrepancies or payment disputes within thirty (30) days after the charge occurs. Failure to notify within this period constitutes a waiver of such claim.
Usage Limits and Restructuring:Entrifi reserves the right to modify subscription fees, capacity allocations, data retention periods, and plan limits at any time. Subscribers shall be notified of material fee increases at least thirty (30) days in advance. Continued use of the Service following such changes constitutes acceptance of the modified rates. If the Subscriber's usage exceeds the monthly allocations of their active plan, Entrifi reserves the right to restrict new visitor check-ins, block pre-registrations, or prompt for an immediate upgrade to avoid service disruption.
The Subscriber shall use the Service solely for legitimate internal business operations and shall not:
Throttling and Suspensions:Entrifi reserves the right to throttle API connections or temporarily suspend access immediately and without liability if the Subscriber's resource usage poses a threat to platform stability.
Save for specifically designated compliance fields provided in the default platform settings, the Subscriber is strictly prohibited from collecting, inputting, storing, or processing sensitive personal data (including but not limited to Bank Verification Numbers (BVN), National Identification Numbers (NIN), credit or debit card primary account numbers (PAN), medical records, or biometrics) within custom input fields or notes. If the Subscriber inputs or requests such sensitive personal data, the Subscriber does so at its own exclusive risk, and Entrifi disclaims all regulatory, civil, or criminal liability arising from any unauthorized access, leak, or breach of such data.
The Service contains features enabling the Subscriber to display custom legal agreements, non-disclosure agreements (NDAs), safety forms, or consent waivers to visitors during check-in. The Subscriber acknowledges and agrees that:
The Subscriber retains all proprietary rights, title, and interest in and to all customer records, visitor lists, photographs, and configuration data uploaded to the Service. Entrifi claims no ownership over such data. The Subscriber's data is logically isolated to prevent cross-tenant access.
Data Export: Administrative accounts may export a full copy of their data at any time via the Settings panel as a multi-sheet Microsoft Excel (.xlsx) file containing summary analytics, staff lists, visitor check-in logs, and activity audit trails.
Visitor records and compliance logs are retained on our servers based on the Subscriber's active subscription tier:
It is the Subscriber's responsibility to export data prior to the expiration of the retention window. Upon account cancellation or termination, data is permanently purged from our servers after thirty (30) days.
Any security screening list matches or emergency evacuation rosters generated by the Service are operational tools designed to assist the Subscriber's internal safety protocols. They do not replace formal fire protection systems, official security personnel, or regulatory safety obligations. Entrifi does not warrant the absolute accuracy of real-time rosters and shall not be liable for any injury, loss, or regulatory lapse arising during emergency drills or live evacuations.
The Service may integrate with third-party platforms (e.g., Slack, Microsoft Teams, external webhook receivers). Entrifi exercises no operational control over third-party platforms and disclaims all liability for delivery delays, transmission failures, or security breaches occurring on or through third-party services.
All intellectual property rights, trademarks, source code, database structures, algorithms, and documentation relating to the Service remain the exclusive property of Entrifi. The Subscriber is granted a limited, revocable, non-exclusive license to access the Service during the subscription term.
Feedback Ownership: The Subscriber hereby grants Entrifi an absolute, perpetual, royalty-free, and worldwide license to use, incorporate, and commercially exploit any feedback, suggestions, feature requests, or recommendations provided by the Subscriber or its users.
The parties agree that these Terms shall govern the provision of the Service to the exclusion of any terms and conditions contained in any Purchase Order (PO), payment voucher, or procurement document issued by the Subscriber. Any such terms appended to a Purchase Order are hereby declared void, invalid, and of no legal effect.
Except for payment obligations, neither party shall be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, governmental directives, civil unrest, labor strikes, telecommunication infrastructure cuts, nationwide power grid failures, third-party cloud hosting provider outages, internet service provider failures, or distributed denial-of-service (DDoS) attacks.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ENTRIFI DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
EXCEPT FOR THE SUBSCRIBER'S INDEMNIFICATION OBLIGATIONS, THE SUBSCRIBER'S BREACH OF INTELLECTUAL PROPERTY RIGHTS, OR PAYMENT OBLIGATIONS DUE HEREUNDER, IN NO EVENT SHALL EITHER PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SERVICE EXCEED THE SUBSCRIPTION FEES ACTUALLY PAID BY THE SUBSCRIBER TO ENTRIFI DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE ACCRUAL OF THE ACTION. ENTRIFI SHALL NOT BE LIABLE FOR ANY LOST PROFITS, DATA CORRUPTION, OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
The Subscriber agrees to indemnify, defend, and hold harmless Entrifi, its directors, officers, employees, and affiliates from and against any third-party claims, regulatory fines, liabilities, damages, losses, or legal costs arising out of:
These Terms shall be governed by, construed, and enforced in accordance with the laws of the Federal Republic of Nigeria, without giving effect to any conflict of laws principles.
Informal Resolution: Prior to initiating any formal legal action, the parties shall attempt to resolve any dispute informally by sending a written notice of dispute to [email protected]. The parties shall engage in good-faith negotiations for a minimum of thirty (30) days.
Class Action Waiver: THE PARTIES AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Any legal action or proceeding arising out of or in connection with these Terms shall be brought exclusively in the competent courts located in Lagos State, Nigeria.
Either party may terminate the Service at any time. Entrifi reserves the right to suspend or terminate accounts that violate these Terms, engage in abusive behavior, or fail to pay applicable fees. Upon termination, the right to access the Service ceases immediately. The Subscriber may request a final data export within thirty (30) days of termination, after which the data will be permanently deleted.
Severability: If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.
Entire Agreement: These Terms constitute the entire agreement between the parties regarding the Service and supersede all prior discussions, negotiations, or agreements.
No Agency: Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between the parties. Neither party has the authority to bind the other in any manner whatsoever.
If you have any questions or require legal clarifications regarding these Terms, please contact the legal department at [email protected].