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Check-In & Check-Out

The core of Entrifi: managing visitor arrivals and departures from the dashboard.

Checking In a Visitor

From the sidebar, click Check-In to open the check-in form.

1

Visitor Details

Enter the visitor's full name and email (optional). Select a visitor type from the dropdown (e.g., Client, Candidate, Contractor, Delivery, VIP). Admins can customize these types in Settings.

2

Host Selection

Start typing the host's name, and Entrifi autocompletes from your staff directory. The host's email auto-fills for notification delivery. If the location has Shared Facility Mode enabled, you will be prompted to select a Resident Company from the building directory instead of an individual host.

3

Photo Capture (Starter+)

Click the camera button to capture a visitor photo using your device camera. Photos are stored securely and appear on the visitor log, badges, and emergency rosters.

4

Complete Check-In

Click Check In. The visitor appears in the active visitors list. Their host receives an email notification with the visitor's details.

Recurring visitors: When you enter a name that matches a previous visitor, Entrifi shows their last visit date and previous host. Click to auto-populate all fields for a faster check-in.

Checking Out a Visitor

There are two ways to check out visitors:

  • Individual checkout: Click the Check Out button next to any active visitor on the Visitors page.
  • Bulk checkout: Select multiple active visitors using checkboxes, then click Bulk Check Out to check them all out at once. Ideal for end-of-day operations.
Checkout emails: When enabled in Settings, visitors receive a visit summary email after checkout. This is automatically skipped for "Delivery" type visitors.

Auto Check-Out

Entrifi automatically checks out visitors who have been onsite longer than the configured duration (default: 8 hours). This is configurable in Settings → Auto Check-out (minutes).

Visitor Log

The Visitors page shows a complete history of all visits. Use the search bar to find visitors by name, host, or type. Filter by date range and export to CSV for compliance reporting.

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