Settings & Branding

Customize Entrifi to match your organization's identity and operational requirements.

General Settings

Organization Name: Displayed on the dashboard, kiosk, visitor badges, and emails
Welcome Message: Custom text shown on the kiosk welcome screen
Auto Check-out (minutes): How long before visitors are automatically checked out (default: 480 minutes / 8 hours)
User Session Timeout (minutes): Maximum idle time allowed for dashboard users before they are automatically logged out (default: 1440 minutes / 24 hours). Note that Platform Admin session timeouts are managed separately and do not affect tenant session limits.

Visitor Types

Define the categories visitors can choose from during check-in (e.g., Client, Candidate, Contractor, Delivery, VIP). Types appear as a dropdown on the check-in form and kiosk.

Add a type: Type in the input field and press Enter
Remove a type: Click the × on any tag
Reorder: Drag and drop tags to change the display order

Don't forget to save: Changes to visitor types (and all settings) require clicking Save Changes. An "Unsaved changes" warning appears if you navigate away before saving.

Email Notifications

Send checkout summary emails: When enabled, visitors receive a visit summary email when they check out. Automatically skipped for "Delivery" type visitors.

Check-in / Check-out Policy

Require visitor signature at check-in: Visitors must sign a digital pad before check-in completes. Adds accountability for compliance and audit.
Require visitor signature at check-out: Visitors must sign before checkout is finalized. Provides proof of physical departure for incident audits.

Organization Logo

Upload your logo to personalize the experience. It appears on:

The dashboard sidebar
Visitor badges
The kiosk welcome screen
Email notifications

Recommended: 200×200px, PNG or SVG format.

Plan requirement: Custom logo upload is available on Pro plans and above. Free and Starter plans show the Entrifi logo.

Branding Colors

Set your primary color and accent color using the color picker. A live preview shows how your organization name will look with the selected gradient. These colors are used throughout the platform where branding is applied.

Shared Facility Directory & Resident Companies

For multi-tenant buildings, corporate centers, and co-working offices, Entrifi supports a centralized Resident Company Directory (available on the Enterprise plan).

Toggle Shared Facility Mode: Found under the Companies tab on the Settings page. Enabling this switches the visitor kiosk flow from selecting an individual host to selecting a tenant company.
Resident Company Listing: Manage resident organizations with their name, suite or floor number, contact phone, and notification email.
Automated Routing: When visitors check in, notification emails are automatically dispatched to the company-specific email address registered in your directory.

Integrations & Webhooks

Stay notified about visitor arrivals inside your team chat tools. Entrifi supports sending real-time check-in alerts directly to Slack and Microsoft Teams.

Slack Incoming Webhooks: Enter your Slack channel webhook URL in settings to receive rich text notifications whenever a visitor checks in.
Microsoft Teams Webhooks: Enter your Teams channel connector URL to receive structured Adaptive Card notifications detailing visitor name, company, host, and check-in purpose.

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